NATURAL 1B.

Processing Time: Orders are typically processed within 2-3 business days. Depending on the delivery destination, your order may arrive sooner than the estimated delivery time.

Shipping: We offer Economy Shipping, which takes 5-8 business days after order fulfillment. Orders are shipped Monday through Friday, excluding holidays, via UPS. Delivery times may vary depending on the delivery state, and packages may arrive sooner than estimated.

Please note that during sale periods, order processing may experience delays, as all orders will begin shipping once the sale has concluded. Once your order has been shipped via UPS, we have no control over the package.

Returns and Refunds: All sales are final. We do not offer refunds under any circumstances, but exchanges may be accommodated if necessary. 

Please ensure that you schedule your hair appointment after receiving your package. If you are unable to wait, we kindly ask that you refrain from placing an order. As a small business, we take great care in packaging each order and will not rush the shipping process under any circumstances.

RAYUNNAJANAE WIGBAR is not responsible for lost or stolen merchandise.

NEW CUSTOMER NOTICE
Effective April 1, 2025, all first-time purchases will require third-party verification due to prior fraudulent activity. Upon confirmation of your order, you will receive further instructions on the verification process. Please ensure that the email address and phone number provided are accurate.

Failure to complete the verification process within 48 hours will result in the cancellation of your order, and any funds will be refunded to the payment method on file.

Thank you for your understanding and cooperation.

Full care instructions details will be placed in package upon delivery.